How do we handle your privacy?

We created this privacy and cookie statement to clearly explain how we handle your data.

We only collect what is necessary and we protect it properly.

Who are we?

DownToTheCloud Holding BV hodn MissedClicks, located at Roggeland 20 3833 VP Leusden, the Netherlands, registered with the Dutch Chamber of Commerce under number NL-59774002.

We manage the website MissedClicks.com. For privacy questions, email [email protected].

What data do we process?

We process data such as:

• Your name, email, phone number, address.
• Login details if you create an account.
• Payment details for purchases (via an external provider).
• Technical information such as IP address, browser, and how you use the site.
• Messages if you contact us.

Why do we do this?

We use your data to:

• Process orders and payments.
• Help you with support.
• Improve the site and personalize content.
• Comply with laws, such as tax rules.

We base this on:

• Performance of our contract with you.
• Legal obligations.
• Our legitimate interest (such as improving the site).
• Your consent (for cookies or newsletters, if applicable).

How long do we keep it?

Not longer than necessary:

• Invoices and payments: 7 years (required for tax purposes).
• Account: until you cancel it.
• Messages: max 2 years.
• Technical data: max 12 months.

Do we share data with others?

Only if needed for the service, or if the law requires it. We work with:

• Payment providers such as Mollie, Stripe, or PayPal.
• Hosting and cloud services.
• Analytics such as Google Analytics.
• Government authorities if required.

We make agreements with these parties to keep your data safe.

How do we secure your data?

We do everything we can to protect your data:

• Encrypting where possible.
• Access only for those who need it.
• Regular backups and updates.

Your rights

You have the right to:

• Access your data.
• Correction if it is not correct.
• Deletion.
• Restriction of processing.
• Data portability.
• Object to our use.

Email us at [email protected]. We respond within 30 days.

Cookies

We use cookies for:

• Functional: to make the site work.
• Analytics: to measure usage (such as Google Analytics).
• Marketing: for personalized messages from us on the website.

On your first visit, we ask consent for non-essential cookies.

Changes

This statement may change. We post updates on the site. Check it from time to time.

Contact

Questions? Contact us:

DownToTheCloud Holding BV hodn MissedClicks /p>

Roggeland 20 3833 VP Leusden, the Netherlands

[email protected]

+31 (6) 83 86 87 89

Last updated: 15 January 2026